Breakfast Club, After School Club & Holiday Programmes
Kinesis Events operates as a programme / subsidiary, of Kinesis Group Ltd
Before school care: 0700 - 0830
After school care: 1430 - 1800
Holiday programme: 0830 – 1530 (Extended Hours on offer: 1530 – 1730)
Enrolment / Intake Policy
All children attending the programme must be enrolled using the enrolment form by the parent, caregiver or other authorised adult.
The adult enrolling the child/ren will be given the programme information sheet and must sign the parent agreement.
At least two emergency contacts must be provided.
The names of all people authorised to collect the child/ren from the centre will be listed on the form, along with a copy of any custody or access order in place.
Information regarding health conditions, special needs, and cultural background is requested on the enrolment form.
Parents must also give written consent for any off-site activities and other specific activities (e.g. swimming) when requested by the programme.
Children with special needs
Every effort will be made to include children with special needs in Kinesis Events Programmes. All venues and programmes are selected to enable inclusion of children and families with special needs such as learning difficulty, disability and developmental delay.
The programme supervisor will discuss fully with parents, the child’s requirements: medication, diet and supervision requirements, which will be recorded with the child’s enrolment form.
The programme supervisor will assess how the child’s needs may be catered for and discuss this approach with parents and staff. With parental consent the programme supervisor may also contact schools and other agencies who have contact with the child for more information and advice.
The safety of the child and other children in the programme will be a major consideration. Children cannot be included in the programme if their behaviour or the level of supervision required, compromises programme supervision and safety. The programme supervisor may offer enrolment for an initial trial period.
The programme supervisor will ensure that all staff and volunteers are fully aware of the child’s requirements and that they feel confident to provide the necessary care. Each case will be considered individually and every effort will be made to include the child within the limits of the programme’s resources.
Record-keeping and privacy
The Kinesis Events Programme maintains accurate records of current enrolments, attendance, health information and all medication administered by staff. All Information is kept in accordance with the Privacy Act 1993.
Information on each child is collected on an enrolment form directly from parents/caregivers or other authorised person. As part of the enrolment procedure parents/caregivers are advised that they are responsible for notifying the programme of any changes of details and that they can view and correct their child’s information by notifying the programme supervisor.
Information collected about children is used only for providing care during the Kinesis Events programme.
Photographs of children may be used for advertising the programme, unless parents state otherwise.
Enrolment information is stored securely at the programme venue and also accessible on-line for the programme supervisor, manager and admin staff. Enrolment information will only be kept while the child attends the programme and then will be disposed of securely according to the records policy. Health and safety records (such as incident reports) may be kept for a longer period and will be securely archived.
This information will not be shared with other persons or agencies without the consent of the parent / caregiver, except where there is a concern about safety and welfare of a child and as advised by the Police or Child, Youth and Family.
Advisory Privacy Statement:
As a part of the MSD’s ongoing accreditation process, your personal information may be viewed by their staff during the audit process. This is solely for the purposes of granting the company approval to continue as an approved provider and will not be used by MSD in other manner.
After school care fees are payable by each Friday for the week of attendance. Parents will be invoiced weekly by Thursday evening. A maximum of 2 weeks arrears is permitted before further action is taken.
Holiday programme fees are payable prior to programme commencement. There will be no fee refunds, but amounts may be credited towards the next programme fees at the discretion of the Manager.
A full schedule of current fees will be given to every parent upon enrolment, as well as information on applying for OSCAR Fee Subsidy.
Any parent expecting Work and Income Fee payments must show evidence of application and pay 20% of the fee until payments are received by the programme. Any credit balance at this point will be notified to the parent.
For permanent bookings, fees are payable for public holidays and any day the child is booked but absent from the programme. Two weeks’ notice is required to cancel a permanent booking. Any request for a permanent booking that cannot be accommodated will be added to a waiting list. First preference on the waiting list will be for bookings of 3 days or more.
If any child is absent for a continuous period of 3 weeks their permanent booking will be cancelled and their name will be removed from the permanent roll.
Fee payments are preferred by internet banking. Occasional payments may be made to the supervisor at the programme site. These will be receipted and forwarded to the programme manger as soon as possible.
Non-payment of fees will lead to exclusion of children concerned and debt collection services will be notified.
Kinesis Group Ltd must approve any changes to fee levels.
Parents will be informed on enrolment that there is a complaints procedure. This will be included in information given to parents at enrolment and clearly displayed at the centre. This information will include the contact details of MSD Approvals, should parents wish to raise the matter there.
In general, if any parents have complaints about the programme or staff members, they should:
If there are any meetings, all parties are entitled to have an independent support person present. While the matter is being resolved, all affected parties will be treated fairly, with proper consideration for their privacy and any special needs.
If a parent wishes to take the matter further, they can raise it with MSD Approvals, who are responsible for granting the programme accreditation as an OSCAR provider.
The supervisor will keep the manager informed of any verbal complaints received. The manager will maintain a register of complaints – both verbal and written.
After school care policy:
If a child who is expected at the programme has not arrived:
Once the child is located the supervisor will follow up with the parents to investigate why the incident occurred and take steps to prevent it occurring again. If necessary, parents will be reminded to notify the programme of any change in bookings/attendance.
Parents are expected to inform the supervisor if they will be dropping children off late or picking them up early. If the group is not in the Centre (e.g. outdoors in playground) parents must make sure that the staff know their child has been dropped off. When the group leaves the Centre a note will be left describing their whereabouts.
If a child is found to be missing during the programme:
Children arriving/leaving unaccompanied
Parents may request that their child/ren travel to or from the programme unaccompanied. Unless the programme agrees to this, all children must be safely accompanied to and from the programme.
Before agreeing to children being unaccompanied, the programme will consider the safety of any proposed arrangement, taking into account the age/s of the child/ren, time of day and distance/route being taken. It is our policy to usually not allow children under the age of 8 to leave or arrive on their own.
Any agreement made with the parent will specify the time children will leave/arrive and be signed by the parent. The programme still reserves the right to not release any child if circumstances are not judged safe, in which case parents will be contacted.
If a child is not collected at the end of a programme the following procedure will apply:
Parents who are late picking up their children will be charged an additional fee of $1 per minute, this will only be charged at the programme managers discretion or if the parents have been unable to be contacted.
Fee Policy & Procedure
Fees will be clearly shown and described in our parent policy booklet.
All parents will be given a copy of our fees when considering enrolment of their children in our programme.
All fees are payable weekly and if casual when the children are collected on the day.
Fees are non-refundable.
A penalty fee will be charged for accounts in arrears of more than two weeks.
A retainer will be charged for absences.
A penalty fee will be charged for late collection of children.
Any discrepancies in fees should be directed to the programme manager.
All fees are GST inclusive.
Regular bookings that fall on public holidays will be charged for.
Cheques should be made payable to the Kinesis Group Ltd.